Every three years, JFCAC surveys residents across Jefferson and Franklin Counties to understand what local families need most — from housing and childcare to transportation and employment opportunities. Your feedback directly helps shape the programs and services we provide.
Many of our most impactful programs began with community input collected through surveys like this one. For example, our EZMO Transportation Program — which now provides thousands of miles of rides at no cost to eligible residents — was created in response to identified transportation barriers in our last assessment.
Today, your voice can help guide the next wave of services in key areas including:
- Behavioral Health – Access to counseling and mental wellness resources
- Community Services – Support for families and individuals in need
- Housing – Assistance for safe, affordable, and stable living
- WIC (Women, Infants & Children) – Nutrition support for families with young children
- Head Start & Early Head Start – Early education programs building school readiness
- Weatherization – Energy efficiency improvements that reduce household costs
Our work is data-driven, and every response matters. The survey is open to all residents of Jefferson and Franklin Counties. Results will be published in September 2026 and will inform not only JFCAC’s program development and strategic planning but also assist community leaders across the state in understanding local priorities.
➡️ Take the Survey Now: https://www.surveymonkey.com/r/STLT9MP
Once you complete the survey, you’ll have the option to register to be contacted for additional participation — either through a short interview (by phone or email) or an upcoming Focus Group. Focus Groups will be scheduled from January through April, with sessions planned at across both counties. Completing your contact information at the end of the survey ensures you’ll be notified when registration opens for a Focus Group near you.
Thank you for helping us make our communities stronger — together.
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