Jefferson Franklin Community Action Corporation
JEFFERSON FRANKLIN COMMUNITY ACTION CORPORATION
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Program Operations - Phase 1 Emergency Action Plan 3/25/20

3/25/2020

 
JFCAC is currently operating in Phase One of our Emergency Action Plan. Please see individual program updates below. 
Behavioral Health - The Behavioral Health program is currently operating as normal. If clients would prefer to have their appointments via Telehealth that is also an option. 

Head Start - The Head Start program will support currently enrolled children and families through weekly phone contact and provision of the most up to date resources in Jefferson and Franklin Counties. Families interested in receiving educational support for children ages birth-five years or prenatal mothers, can complete an application by clicking HERE. 

Housing - The housing program will operate as usual, with the exception Clients, and Landlords will need to communicate with staff by means of phone, mail, or email. Paperwork may be mailed in to P.O. Box 920, Hillsboro MO 63050, or be left in the drop box located outside the Hillsboro office or St. Clair office. Inspections will be conducted as normal.
 
Applications for the housing assistance program will be mailed to anyone who requests one. 

WIC - The WIC program has temporarily changed how we will be issuing benefits. WIC staff will be contacting WIC participants on their scheduled appointment day to provide services and education over the phone. WIC checks will be mailed out via certified mail. WIC Breastfeeding services will continue via WIC’s Breastfeeding support line. Pump rentals will still be available on a case by case basis  and will be delivered curbside or at a central location. 

Weatherization - Weatherization will continue normal operations. Current clients however, have the option to postpone inspections or service work during these uncertain times. Clients can contact use by phone, mail or email. 

Community Services - Although many of our procedures have changed, Community Services Specialists are available by phone to answer questions and provide referrals to food, utilities, and more. We are still registering children for the Back to School Fair that will be held in July. Limited case management and coaching services are also being offered through our Skill Up and Empowerment Coaching Programs.

Energy Assistance - Our Energy Specialists are accepting applications for assistance on natural gas, electric, propane, and wood. To obtain an application for Energy Assistance call our office or visit our website.  Applications and utility bills can be mailed to our P.O. Box or placed in a locked drop box near our main entrances in Hillsboro and St. Clair. If you have questions don't hesitate to contact us by phone, email, or on our Facebook page.

WIC Services - Press Release 12/30/2019

12/30/2019

 
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​The Supplemental Nutrition Program for Women, Infants and Children, known as WIC, remains in operation in Missouri. Local agencies continue to support current participants and to enroll new participants who may now be income-eligible due to the impacts of the COVID-19 pandemic.
 
Given the recommendations of the Centers for Disease Control and Prevention to control the
impact of the COVID-19 pandemic through means of social distancing, the United States Department of Agriculture’s Food and Nutrition Service (FNS) has approved Missouri’s request to waive the WIC program’s physical presence requirement. Normal clinic operations that require employees, participants and applicants to physically come into the clinic create an undesirable risk and there are mandatory clinic closures in some areas. A waiver of physical presence removes a requirement that could prevent or impede the provision of essential WIC services to participants under current circumstances.
 
The approval to waive the physical presence requirement includes the ability to defer
anthropometric and bloodwork requirements necessary to determine nutritional risk for the
period the physical presence waiver is in effect per section 2203(a)(1)(B) of H.R. 6201.
 
Missouri WIC has requested additional waivers to allow WIC local agencies and retailers to better serve current and new WIC participants while limiting exposure and travel for WIC participants and staff. These strategies will help local, state and national efforts to slow the spread of COVID-19 and will allow WIC participants to receive services if under quarantine. Missouri will act swiftly to implement new strategies for remote service delivery as additional waivers are approved. The current waivers have been approved through May 31, 2020, with an option to request an extension, if needed.
 
WIC participants may now choose from expanded options in a variety of food categories to help address WIC product shortages that have occurred because of food distribution issues. WIC participants may substitute Jif, Skippy and Peter Pan peanut butters in the same size; substitute medium eggs if large eggs are not available; and purchase quarts and gallons of the same variety of milk to total the number of gallons on their checks. The WIC state agency will decrease the maximum quantity printed on checks to allow WIC customers to purchase smaller quantities of food items from multiple retailers for up to the full amount of their food prescription. The WIC program is considering other product list expansions at this time to be effective throughout May 31, 2020, unless extended. Per WIC requirements, retailers must allow WIC participants to purchase the full amount of items on their check, if available in the store, and should not be held to quantity limitations. WIC participants may also inquire about the possibility of ordering formula from an authorized pharmacy for later pick-up within the same month if formula is not available in their immediate area.
 
Pregnant women, new mothers, and families with children from birth through their fifth birthday can learn more about qualifying and enrolling in the Missouri WIC program by visiting the Missouri WIC website at wic.mo.gov to locate their local agency’s phone number, or by calling 1-800-TEL-LINK (1-800-835-5465). Contact the local agency to find out about program changes due to COVID-19, or if an appointment by phone is needed due to illness or quarantine.

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 JEFFERSON FRANKLIN COMMUNITY ACTION CORPORATION
#2 MERCHANT DRIVE P.O. BOX 920, HILLSBORO MO 63050
PHONE: 636-789-2686
RELAY MISSOURI TTY SERVICE 1-800-735-2966/ 1-800-735-2466
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