Utility Assistance
Missouri Low Income Home Energy Assistance Program (LIHEAP) Energy Assistance (EA) & Energy Crisis Intervention Program (ECIP) are two components of LIHEAP ENERGY ASSISTANCE (EA) The EA program pays on primary bill only. In the month of October we only accept applications for the elderly (60+) and disabled. Grant amounts are determined by household size and income. This grant is awarded once a program year. Applicants may apply by mail, fax or come into the office. Customer is responsible for completing energy application and providing hard documentation needed for processing. Once an application has been submitted and determined eligible, that application is good for the entire program year (October 1st thru September 30th). A new application will be required if the customer has moved or changed vendors. ENERGY CRISIS INTERVENTION PROGRAM (ECIP) The application and guidelines are the same as EA. Once an application has been submitted and determined eligible, that application is good for the entire program year (October 1st thru September 30th). ECIP will pay on primary &/or secondary heating bills if they are in threat of being disconnected, disconnected or cash on delivery. REQUIREMENTS FOR APPLICATIONS: Eligibility for benefits under this program is limited to households who: Are responsible for paying home heating costs and Are U.S. citizens, or aliens legally admitted for permanent residence and Do not have available resources in excess of $3,000 and Applicants must also meet specific income guidelines that vary according to household size DOCUMENTATION NEEDED FOR PROCESSING:
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APPLICATIONS: You may come into the office and apply. HOW TO APPLY: Download the LIHEAP app below. Please complete on your computer, print and return the completed application to: JFCAC ATTN: LIHEAP PO Box 920 Hillsboro, MO 63050 CONTACT US: E-mail: ua@jfcac.org Phone: 636-789-2686 Applications can be submitted in person, by mail or by email. Click Below To Apply Online
LINKS
Missouri Dept. of Social Services Missouri Dept. of Social Services – Low Income Home Energy Assistance Home Energy Assistance Documents/Applications:
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Utility Assistance Application Status
Utility Assistance Applicants - You can now check the status of your application. Using the search box below, enter your Social Security Number (without spaces or dashes) then press enter. A results box will display your applications in the system and their current status. Click on the View Icon next to your application to view pledge/payment details and any communication from staff. If you have specific questions about your application, please reach out to your Utility Assistance specialist, or email us at liheap@jfcac.org. The below chart will explain the different status levels.
Status |
Time Frame |
Description |
REGISTERED |
May take up to 30 Days for Processing |
Application has been received and registered in the system; applications are processed in the order in which they are received. Customers who are in threat of disconnect will be given priority. While the Customer’s file is in this status, no updates or further information is available. |
ON-HOLD |
10 Days for Remedy |
Application has been verified in need. Applicant must submit a payment to supplier for Utility Assistance to continue processing. Customer will receive communication for our office detailing what is needed. |
INFO-NEEDED |
10 Days for Remedy |
Application has been worked and verified incomplete. Further Information is needed from the customer to continue processing the application. Customer will receive communication from our office detailing what is missing/incomplete. |
COMMITMENT MADE |
Varies |
A dollar amount has been committed to your utility provider. Non-Threat Payments could take up to 45 days to reach your provider. In-Threat/Disconnect: Pledge is made immediately to remove the customer from being in threat. If your application is in this Status, please contact your supplier. No further information is available to Utility Assistance Staff. |
DENIED |
N/A |
Application has been worked and found not eligible for services. Applications cannot be reinstated. A NEW application is required to be completed and submitted. Possible Reasons: Applicant Over income, did not provide needed information, or failed to comply with On-Hold requirements. You will get final confirmation of this from the State of Missouri. |
Summer Energy Crisis Intervention Program (ECIP)
The summer Energy Crisis Intervention Program (ECIP) is available from June 1st thru September 30th, unless funds have been exhausted prior to that date.
Summer ECIP will pay on electric bills only. Applicant must be in threat or shut off. The electric bill must be in the Account holder’s name.
The summer Energy Crisis Intervention Program (ECIP) is available from June 1st thru September 30th, unless funds have been exhausted prior to that date.
Summer ECIP will pay on electric bills only. Applicant must be in threat or shut off. The electric bill must be in the Account holder’s name.
This chart indicates the programs' income eligibility based on the maximum monthly gross income a family may earn.
Family Size |
LIHEAP Max Monthly Gross Income |
1 |
$ 2,211 |
2 |
$ 2,891 |
3 |
$ 3,571 |
4 |
$ 4,252 |
5 |
$ 4,932 |
6 |
$ 5,612 |
7 |
$ 5,740 |
8 |
$ 5,868 |
