The Low Income Home Energy Assistance Program (LIHEAP), Energy Assistance (EA) and Energy Crisis Intervention Program (ECIP) Program Updates for Fiscal year (FY) 2024. Benefit Amounts have been significantly reduced for 2024. For more information, click the image on the right for a downloadable document.

Utility Assistance

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Missouri Low Income Home Energy Assistance Program (LIHEAP)

Energy Assistance (EA) & Energy Crisis Intervention Program (ECIP) are two components of LIHEAP

ENERGY ASSISTANCE (EA)
The EA program pays on primary bill only. In the month of October we only accept applications for the elderly (60+) and disabled. Grant amounts are determined by household size and income. This grant is awarded once a program year. Applicants may apply by mail, fax or come into the office. Customer is responsible for completing energy application and providing hard documentation needed for processing. Once an application has been submitted and determined eligible, that application is good for the entire program year (October 1st thru September 30th). A new application will be required if the customer has moved or changed vendors.

ENERGY CRISIS INTERVENTION PROGRAM (ECIP)
The application and guidelines are the same as EA. Once an application has been submitted and determined eligible, that application is good for the entire program year (October 1st thru September 30th). ECIP will pay on primary &/or secondary heating bills if they are in threat of being disconnected, disconnected or cash on delivery.

REQUIREMENTS FOR APPLICATIONS:

Eligibility for benefits under this program is limited to households who:
Are responsible for paying home heating costs and
Are U.S. citizens, or aliens legally admitted for permanent residence and
Do not have available resources in excess of $3,000 and
Applicants must also meet specific income guidelines that vary according to household size


DOCUMENTATION NEEDED FOR PROCESSING:
  • LIHEAP application that is completed with signature & date. (All boxes must be filled in). 
  • Social Security cards for all household members. The full Social Security Number must also be written on the application for each household member. 
  • Proof of ALL income in the household for the month prior to the date application is received by our agency. (Example: If the agency receives your application in October, we need all income for September for any household member 18 years and older). 
  • Proof of primary and secondary heat source. (Example: If natural gas, propane, fuel oil or wood is used to primarily head the home, we will need a statement from the heating vendor along with your current electric bill with name, address and account number listed). If primary heat source is in a landlord's name, please list the landlord's name, mailing address and phone number on the application. 
  • Please note: Once we begin processing the LIHEAP application, more information may be may be needed an we will contact the applicant by mail. 

​APPLICATIONS:
You may come into the office and apply.

HOW TO APPLY:
Download the LIHEAP app below. 

Please complete on your computer, print and return the completed application to:
JFCAC
ATTN:  LIHEAP
PO Box 920
Hillsboro, MO 63050

CONTACT US:
E-mail: [email protected]
Phone: 636-789-2686

Applications can be submitted in person, by mail or by email.

Click Below To Apply Online

LINKS

Missouri Dept. of Social Services
Missouri Dept. of Social Services – Low Income Home Energy Assistance
Home Energy Assistance

Documents/Applications: 

energy_savers_home_heating.pdf
File Size: 1200 kb
File Type: pdf
Download File
energy_savers_home_cooling.pdf
File Size: 962 kb
File Type: pdf
Download File
energy_savers_landscaping_101_finalv2.pdf
File Size: 1562 kb
File Type: pdf
Download File

Utility Assistance Application Status

Utility Assistance Applicants - You can now check the status of your application. Using the search box below, enter your Social Security Number (without spaces or dashes) then press enter. A results box will display your applications in the system and their current status. Click on the View Icon next to your application to view pledge/payment details and any communication from staff. If you have specific questions about your application, please reach out to your Utility Assistance specialist, or email us at [email protected]. The below chart will explain the different status levels. 
Status
Time Frame
Description
REGISTERED
May take up to 30 Days for Processing
​Application has been received and registered in the system; applications are processed in the order in which they are received. Customers who are in threat of disconnect will be given priority.
While the Customer’s file is in this status, no updates or further information is available. 
ON-HOLD
10 Days for Remedy
​Application has been verified in need.
Applicant must submit a payment to supplier for Utility Assistance to continue processing.
Customer will receive communication for our office detailing what is needed. 
INFO-NEEDED
10 Days for Remedy
Application has been worked and verified incomplete. Further Information is needed from the customer to continue processing the application.
Customer will receive communication from our office detailing what is missing/incomplete.
COMMITMENT MADE
Varies
A dollar amount has been committed to your utility provider.
Non-Threat Payments could take up to 45 days to reach your provider.
In-Threat/Disconnect: Pledge is made immediately to remove the customer from being in threat. 
If your application is in this Status, please contact your supplier. No further information is available to Utility Assistance Staff. 
DENIED
N/A
Application has been worked and found not eligible for services.
Applications cannot be reinstated. A NEW application is required to be completed and submitted.
Possible Reasons: Applicant Over income, did not provide needed information, or failed to comply with On-Hold requirements.
You will get final confirmation of this from the State of Missouri. 
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Summer Energy Crisis Intervention Program (ECIP)

The summer Energy Crisis Intervention Program (ECIP) is available from June 1st thru September 30th, unless funds have been exhausted prior to that date.

Summer ECIP will pay on electric bills only. Applicant must be in threat or shut off. The electric bill must be in the Account holder’s name.
This chart indicates the programs' income eligibility based on the maximum monthly gross income a family may earn. 
Family Size
LIHEAP Max Monthly Gross Income
1
$ 2,211
2
$ 2,891
3
$ 3,571
4
$ 4,252
5
​$ 4,932
6
$ 5,612
7
$ 5,740
8
$ 5,868